When you try to download a program (.exe)
or zip (.zip) file, Internet Explorer may display a blank Web page that
contains an ActiveX icon or a big Q (Quicktime) icon in the upper-right corner. If you click
the ActiveX or QuickTime icon, you may receive the following error message:
This issue can occur if an add-in program or ActiveX control on your computer has been uninstalled or deleted, but entries for the add-in program or ActiveX control remain in the registry or you have more than one Web browser installed on your PC and one has recently been removed or installed.
WARNING : Using Registry Editor
incorrectly can cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that problems
resulting from the incorrect use of Registry Editor can be solved. Use
Registry Editor at your own risk.
The following add-in programs and ActiveX controls have been known to cause this issue:
For more details, see the following
Microsoft Knowledge Base article: http://support.microsoft.com/default.aspx?scid=KB;EN-US;q316537
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